Terms & Conditions – okagames Philippines

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Player," "User," or "you") and okagames ("the Company," "we," "us," or "our") governing your access to and use of the okagames website located at https://okagames.app and all associated services, games, features, and content (collectively, the "Platform").

By registering an account on the okagames Platform, you expressly acknowledge that you have read these Terms & Conditions in their entirety and that you agree to comply with them. Your continued use of the Platform following any modification to these Terms constitutes your acceptance of the revised Terms.

These Terms & Conditions apply to all players accessing the Platform from the Republic of the Philippines. Nothing in this Agreement shall be construed to offer gaming services to persons in jurisdictions where online gaming is prohibited or unlawful.

To be eligible to use the okagames Platform, you must satisfy all of the following conditions at all times:

• You are at least twenty-one (21) years of age;
• You are a natural person and not a corporate entity;
• You are accessing the Platform from a jurisdiction where online gaming is lawfully permitted;
• You are not on any self-exclusion register or prohibited persons list maintained by okagames or any regulatory authority;
• You have full legal capacity to enter into binding contracts under Philippine law;
• You are not acting as an agent or on behalf of another person for gaming purposes.

okagames reserves the right to request documentary proof of age, identity, and address at any time. Acceptable identification documents for Philippine players include the PhilSys National ID, UMID, driver's license, and Philippine passport. Accounts found to be held by players below the minimum age will be immediately suspended, and any funds held in such accounts may be withheld pending investigation.

Each individual player may hold only one (1) account on the okagames Platform. The creation of multiple accounts by the same individual ("duplicate accounts") is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances therein.

When registering an account, you must provide accurate, current, and complete information, including:

• Your legal full name as it appears on your government-issued ID;
• A valid email address to which you have sole access;
• Your Philippine mobile number;
• A strong, unique password for your account;
• Your date of birth confirming you are 21 years of age or older.

Before processing any withdrawal, okagames will require completion of its Know Your Customer ("KYC") verification process. You will be required to submit a clear copy of a valid government-issued Philippine photo identification document and, where requested, proof of address and proof of payment method. okagames may request additional documentation at any time in accordance with its anti-money laundering ("AML") obligations.

Failure to complete KYC verification within a reasonable time upon request may result in the suspension of withdrawal privileges or account closure. okagames is not liable for any delays in withdrawal processing resulting from incomplete KYC documentation.

You are solely responsible for maintaining the confidentiality of your okagames account credentials, including your username, password, and any two-factor authentication codes. You must not share your login details with any third party under any circumstances.

All activity conducted through your okagames account — including deposits, withdrawals, and wagers — is your sole responsibility. okagames will not be liable for any loss arising from the unauthorized use of your account resulting from your failure to keep your credentials secure.

You must notify okagames support immediately if you believe your account has been compromised or accessed without your authorization. okagames will take reasonable steps to investigate and secure your account upon receiving such notification. okagames reserves the right to suspend an account pending investigation where suspicious activity is detected.

All transactions on the okagames Platform are conducted in Philippine Peso (PHP / ₱). The minimum deposit amount is ₱100. okagames currently supports the following payment methods for Philippine players:

• GCash
• PayMaya
• BDO (Banco de Oro)
• BPI (Bank of the Philippine Islands)
• Metrobank
• Approved cryptocurrency wallets

Deposits are subject to processing times dependent on the payment method selected. GCash and PayMaya deposits are typically credited instantly. Bank transfers may take up to one (1) banking business day. okagames does not charge a deposit processing fee; however, your payment provider may impose its own fees.

You may only deposit funds from payment methods registered in your own name. Deposits made from third-party accounts, stolen cards, or unauthorized payment sources are strictly prohibited and may result in immediate account suspension, forfeiture of funds, and referral to the relevant authorities.

The minimum withdrawal amount is ₱500. Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, where technically possible, in order to comply with anti-money laundering obligations.

Withdrawals will only be processed after successful completion of the KYC verification process as described in Section 3. okagames aims to process approved withdrawal requests within the following timeframes:

• GCash / PayMaya: 5 to 30 minutes for verified accounts;
• Bank Transfer (BDO / BPI / Metrobank): 1 to 3 banking business days;
• Cryptocurrency: Subject to blockchain confirmation times.

okagames reserves the right to delay withdrawal processing for up to five (5) banking days where further verification is required or where unusual account activity has been detected. In such cases, okagames will notify the player and request any required documentation promptly.

Bonus funds and winnings derived from bonus funds are subject to the applicable wagering requirements detailed in Section 7 before they become eligible for withdrawal. Real-money deposits that have not been wagered at least once ("unwagered deposits") may be withdrawn at any time subject to any applicable processing restrictions.

okagames offers various bonuses and promotional offers to players from time to time, including welcome bonuses, reload bonuses, cashback, and loyalty rewards. All bonuses are subject to the specific terms and conditions published alongside each promotion.

• Bonuses are available to players who are 21 years of age or older;
• Each eligible promotion may be claimed once per player, per household, per device, and per IP address unless otherwise stated;
• Wagering requirements must be met in full before bonus winnings can be withdrawn;
• Bonus funds must be used within the stated validity period or they will expire and be removed from the account;
• okagames reserves the right to modify, suspend, or withdraw any promotion at any time with or without notice;
• Where a player is found to have abused a promotional offer, okagames reserves the right to void any winnings and reclaim bonus funds from the account.

Unless otherwise specified in the individual promotion's terms, a wagering requirement of 30× (thirty times) the bonus amount (or bonus plus deposit, where specified) applies before withdrawal of bonus-derived winnings. Not all games contribute equally toward wagering requirements. Live casino games, jackpot slots, and certain other game types may contribute at reduced rates or may be entirely excluded. Specific contribution rates are detailed in each promotion's terms.

All games available on the okagames Platform use certified Random Number Generator ("RNG") technology independently tested and audited by accredited third-party testing laboratories. Game outcomes are determined solely by this RNG and are not influenced by any action of okagames or its staff.

Theoretical Return to Player ("RTP") percentages are available for all slot and table games. These figures represent long-term statistical averages and do not guarantee any individual outcome or session result. Past outcomes have no bearing on future game results.

In the event of a technical malfunction, disconnection, or system error during a game session, the outcome of any incomplete game round may be voided and the wager amount returned to the player's account. okagames will not be liable for losses arising from technical failures caused by factors outside its control, including telecommunications network disruptions.

okagames reserves the right to void any bet or game outcome where it is established that a game malfunction, software bug, or unauthorized third-party interference has affected the result.

The following conduct is strictly prohibited on the okagames Platform. Violation of any of the following may result in immediate account suspension, forfeiture of funds, and where applicable, referral to law enforcement authorities:

• Using automated software, bots, or scripts to play games or manipulate game outcomes;
• Exploiting technical errors, software bugs, or game loopholes for financial advantage;
• Engaging in collusion with other players to gain an unfair advantage;
• Using stolen, fraudulent, or unauthorized payment methods;
• Creating multiple accounts to exploit bonuses or circumvent restrictions;
• Depositing funds derived from criminal activity or money laundering;
• Providing false or misleading information during registration or KYC;
• Accessing the Platform from a jurisdiction where online gaming is prohibited;
• Any other conduct that okagames determines, in its sole discretion, to be dishonest, abusive, or detrimental to the integrity of the Platform.

okagames provides the following responsible gaming tools, accessible directly from your account settings at any time:

• Deposit Limits: Set daily, weekly, or monthly deposit caps on your account;
• Session Time Reminders: Receive alerts after a specified period of play;
• Loss Limits: Cap the amount you can lose within a defined period;
• Cooling-Off Period: Take a short break from gaming for 24 hours to 30 days;
• Self-Exclusion: Exclude yourself from the Platform for a defined period or permanently.

Self-exclusion requests are processed within 24 hours and, once active, cannot be reversed until the exclusion period has fully elapsed. Players who have self-excluded must not attempt to create new accounts during the exclusion period.

For additional support with problem gambling, Filipino players are encouraged to seek assistance from professional counseling services. okagames fully supports the responsible gaming framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) and aligns its practices with PAGCOR's player protection guidelines.

See our dedicated Responsible Gaming page for full guidance on available tools and support resources.

All content on the okagames Platform — including but not limited to the okagames logo, brand name, website design, user interface, text, graphics, images, game artwork, and software — is the exclusive intellectual property of okagames or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming purposes. You may not reproduce, distribute, modify, reverse-engineer, create derivative works from, or otherwise exploit any content from the Platform without the prior written consent of okagames.

To the maximum extent permitted by applicable law, okagames and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform.

okagames does not guarantee that the Platform will be available at all times, free from errors, or free from interruptions. Scheduled and unscheduled maintenance, server downtime, and technical failures may affect Platform availability. okagames will make reasonable efforts to minimize disruption but does not guarantee continuous, uninterrupted access.

Nothing in these Terms excludes or limits okagames's liability for fraud, willful misconduct, or any other liability that cannot be excluded under applicable Philippine law. Your statutory rights as a consumer under Philippine law are not affected by this Agreement.

okagames reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, okagames will endeavor to provide reasonable notice to registered players via email or platform notification prior to the changes taking effect.

The effective date of the current version of these Terms is displayed at the top of this page. Your continued use of the okagames Platform after any amendment takes effect constitutes your acceptance of the revised Terms. If you do not agree with any amended Terms, you must cease use of the Platform and may request account closure by contacting support.

These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute arising from or in connection with these Terms or your use of the okagames Platform, the parties agree to first attempt resolution through good-faith negotiation. If a dispute cannot be resolved informally within thirty (30) days, either party may seek resolution through the appropriate courts of competent jurisdiction in the Philippines.

For account-related disputes, players are encouraged to first contact the okagames support team directly. okagames aims to resolve all player disputes within five (5) business days of receiving a written complaint.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of the okagames Platform, please contact our support team:

Our support team is staffed by Filipino-friendly agents who understand the local context. We aim to respond to all email inquiries within 24 hours and to all live chat queries within 2 minutes during normal operations.